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Kofax

Power PDF: unable to print in black & white

Problem

When printing from Power PDF to a Toshiba e-STUDIO2330C printer, the document may be printed in color although the user configured the device to print in black & white in the printer's properties dialog.

Cause

The e-STUDIO2330C device is using a PostScript driver (e.g.: PS3).  This appears to be overriding the color settings.

Solution

We recommend installing a PCL (Printer Command Language) driver onto the device, suitable for the typical usage requirements of the organisation.

Documents will now be printed in black & white when the user selects this setting in the printer properties of the device.