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ShareScan 6.1 - Installation "could not install the C++ 2015 runtime" on Windows 10 systems

Article # 3016705 - Page views: 352

Problem Statement:

When attempting to install ShareScan 6.1 on a Windows 10 system, errors appear indicating that the system could not install the C++ 2015 runtime libraries.


Please make sure that the system does not have any other C++ runtime environment installed such as "C++ 2017".

If present, please uninstall these first.  Only after that start the ShareScan installer.

During installation ShareScan 6.1 installer will install C++ 2015 runtime environment.

If the C++ 2017 runtime environment is required, please install this after the ShareScan installation has successfully finished.