Getting help with ReadSoft Online
Welcome to the ReadSoft Online Support Pages. Below are a number of resources to help you solve common problems and get support when you need it.
Step 1 - Start Reviewing Support Documentation and Tutorials
- Help Files
- Training Videos
Step 2 - Review the Kofax Knowledge Base Information
Kofax Knowledge Base's AP Automation Resources [LINK]
Step 3 - Getting Help
ReadSoft Online support is available for paid customers. To submit a Case to Kofax Technical Support, please review the [LINK TO WHAT INFO WE NEED ARTICLE : for example see: What to Provide Kofax Technical Support When Opening a New Case for Kofax RPA] Knowledge Base article. Once you have gathered the necessary information, open the ReadSoft Online Support Request Form, enter your information and submit the form.
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