KAFC is not showing real data, a lot of data is missing in the reports.
In the logs this error is seen:
"Cannot insert duplicate key row in object 'dbo.HistoryOfBatch' with unique index 'IX_HOB_BatchGuidSessionNumber'. The duplicate key value is ...", as designed the IX_HOB_BatchGuidSessionNumber index is unique type to ensure no duplicated data existing in HistoryOfBatch table.
Bug in the product
We have fixed the issue since Listener FP3 (184.108.40.206 version), therefore upgrade to Listener FP4 (220.127.116.11 version).
Level of Complexity
|Kofax Analytics fro Capture||2.1||N/A||N/A||N/A|
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Article # 3047354