Skip to main content

Cannot insert duplicate key row in object

Article # 3047354 - Page views: 56


KAFC is not showing real data, a lot of data is missing in the reports.

In the logs this error is seen:

"Cannot insert duplicate key row in object 'dbo.HistoryOfBatch' with unique index 'IX_HOB_BatchGuidSessionNumber'. The duplicate key value is ...", as designed the IX_HOB_BatchGuidSessionNumber index is unique type to ensure no duplicated data existing in HistoryOfBatch table.


Bug in the product



We have fixed the issue since Listener FP3 ( version), therefore upgrade to Listener FP4 ( version).


Level of Complexity 



Applies to  

Product Version Build Environment Hardware
Kofax Analytics fro Capture 2.1 N/A N/A N/A


Add any references to other internal or external articles



Article # 3047354
  • Was this article helpful?