Skip to main content
Kofax

Cannot insert duplicate key row in object

Article # 3047354 - Page views: 25

Issue

KAFC is not showing real data, a lot of data is missing in the reports.

In the logs this error is seen:

"Cannot insert duplicate key row in object 'dbo.HistoryOfBatch' with unique index 'IX_HOB_BatchGuidSessionNumber'. The duplicate key value is ...", as designed the IX_HOB_BatchGuidSessionNumber index is unique type to ensure no duplicated data existing in HistoryOfBatch table.

Cause

Bug in the product

 

Solution

We have fixed the issue since Listener FP3 (2.1.0.3 version), therefore upgrade to Listener FP4 (2.1.0.4 version).

 

Level of Complexity 

Moderate

 

Applies to  

Product Version Build Environment Hardware
Kofax Analytics fro Capture 2.1 N/A N/A N/A

References

Add any references to other internal or external articles

 

 

Article # 3047354
  • Was this article helpful?