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How To Manually Uninstall the KAFC Event Sender Workflow Agent?

Article # 3040477 - Page views: 13

Issue

When the Kofax Analytics for Capture (KAFC) Event Sender Workflow Agent needs to be rolled back, the rollback process may not unregister all DLL and AEX files.  How can these files be completely unregistered?

 

Solution

Below are the steps to manually unregister the AEX and DLL files 

  1. Launch an elevated command prompt: Install KAFC Workflow Agent 2.1

  2. Navigate to the Kofax Capture BIN directory
     - Default Location  --  C:\Program Files (x86)\Kofax\Capture\Bin

  3. Backup the .DLL and .AEX files installed during Step #1 and referenced in Step #6

  4. Launch the Control Panel and Uninstall KAFC Workflow Agent 2.1

  5. Replace .DLL and .AEX files to the BIN directory (from Step #3 Backup)

  6. Launch an elevated command prompt: Change Directory to the location of the DLL File; Copy/Paste each entry and Press Enter to complete separately: 
    "C:\Windows\Microsoft.NET\Framework\v4.0.30319\regasm.exe" /U "C:\Program Files (x86)\Kofax\Capture\Bin\Kofax.Analytics.Capture.setup.dll"
    "C:\Windows\Microsoft.NET\Framework\v4.0.30319\regasm.exe" /U "C:\Program Files (x86)\Kofax\Capture\Bin\Kofax.Analytics.Capture.workflowagent.setup.dll"
    "C:\Windows\Microsoft.NET\Framework\v4.0.30319\regasm.exe" /U "C:\Program Files (x86)\Kofax\Capture\Bin\Kofax.Analytics.Capture.WorkflowAgent.dll"
    "C:\Program Files (x86)\Kofax\Capture\Bin\regascex.exe" /U /f "C:\Program Files (x86)\Kofax\Capture\Bin\Kofax.Analytics.Capture.WorkflowAgent.AEX" /w "Kofax Analytics for Capture"
    "C:\Program Files (x86)\Kofax\Capture\Bin\regascex.exe" /U /f "C:\Program Files (x86)\Kofax\Capture\Bin\Kofax.Analytics.Capture.setup.AEX" /x "Kofax Analytics for Capture Setup"

  7. Launch a Registry Editor and navigate to the location of the related registry key: 
     - HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{F7BEDBDF-03F8-4123-9958-C10281159995}\InprocServer32\

  8. Backup & Delete the "2.1.0.0" Directory
     - HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{F7BEDBDF-03F8-4123-9958-C10281159995}\InprocServer32\2.1.0.0

  9. Launch an elevated command prompt: Install KAFC Workflow Agent 2.0.0.2
    This will overwrite the existing .DLL/.AEX files from the KAFC 2.1 installation.  

 

Level of Complexity 

Easy

 

Applies to  

Product Version Build Environment Hardware
KAFC  2.0 - 2.1      

References

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Article # 3040477
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