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The default password does not exist in the config file

Article # 3046585 - Page views: 5

Issue

Unable to run Insight as the data service is unavailable.
In the WcfDataService.log, it contains an error saying the default password is missing.
Installed Insight using windows authentication.
Scheduler giving error and won't start:

WARN  Altosoft.Insight.DocumentServiceClient.ILoginProvider -  System.ServiceModel.EndpointNotFoundException: There was no endpoint listening at https://kofaxinsighttest.communities...ataService.svc that could accept the message. This is often caused by an incorrect address or SOAP action. See InnerException, if present, for more details. ---> System.Net.WebException: Unable to connect to the remote server ---> System.Net.Sockets.SocketException: No connection could be made because the target machine actively refused it 10.34.5.11:443

 

Solution

The databases were installed under the default schema for the user that ran the installer.

The default schema for the service account was different. 

Once moving all the tables to the dbo schema and everything started working.

The user accounts and service accounts default schema to be changed to dbo schema as well.

 

Level of Complexity 

Moderate

 

Applies to  

Product Version Build Environment Hardware
Kofax Insight 6.4      

References

Add any references to other internal or external articles

 

 

Article # 3046585