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"The File is Corrupted" Error During Import of Admin Export File

Article # 3040803 - Page views: 6

Issue

Above error displays attempting to import an Admin xml export file.

 

Cause

Use of "Save Selection" option in Export UI.

 

Solution

This error may display if the Admin export file was created using "Save Selection" option in the export user interface. That option is intended only for silent installations and the resulting file will not import in interactive mode. For more information, refer to the following Online Help for Insight.

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The following error is logged into WcfDataService log as well:

Could not read admin import file. System.ArgumentException: Version string portion was too short or too long.

 

Level of Complexity 

Easy

 

Applies to  

Product Version Build Environment Hardware
Insight 6.x      

 

 

Article # 3040803