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'Cannot load MySQL Provider' Errors Connecting to MySQL Databases

Article # 3023204 - Page views: 106

3023204

Question / Problem: 

The error above shows anytime a connection attempt is made to a MySQL Database.

Answer / Solution: 

Insight requires MySQL .Net connector driver to be installed to communicate with MySQL databases (install the bit-level that matches your Insight bit-level).  Please download and install from MySQL, then retest.

In a multi-tier installation of Insight, install the connector onto the data service server.

 

Applies to:  

Product Version
Insight 5.x / 6.x

 

 

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