Question / Problem:
What causes a '405 Method not allowed' error and how can it be resolved?
Answer / Solution:
This is related to configuration of either IIS and / or Insight. Here are some suggestions to help resolve this:
- Verify all additional features for IIS were enabled - especially WCF Activation. Refer to the Insight Installation Guide for all IIS feature requirements.
- Verify GET and POST methods are allowed in IIS
- Verify all 8 Insight applications are running under a single app pool in IIS' Applications Pools tree.
- Starting in v6.0, iFrames are disabled. To enable, change the following (bold/underlined) to ALLOW via Program Files\Kofax\Insight\HTMLInsight\web.config:
<add name="X-Frame-Options" value="DENY" />