How to Recover from Admin Console Lockout After Enabling Windows Authentication
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Question / Problem:
Follow these steps to reset Insight authentication for Admin console.
Answer / Solution:
1. Backup Program Files\Kofax\Insight x.x.x\HtmlInsight\View\web.config.
2. Verify that the key PreventConfigChange is True under the <appSettings> section. If not, add the following:
<add key="PreventConfigChange"value="true"/>
3. Change the following two sections as shown below:
<authorization>
<allow users="*" />
</authorization>
<authentication mode="None">
4. Save the file.
5. Edit Program Files\Kofax\Insight x.x.x\WcfDataService\Web.config as follows:
<add key="Insight.DataService.TryInsightUsers is True
6. Save the file.
7. Restart IIS (IISReset) and verify that you are able to login using Insight's Administrator account.
Applies to:
| Product | Version | Category |
|---|---|---|
| Insight | 5.x / 6.x |
Admin Console Authentication |