Question / Problem:
Why are users, who are actively working in any Insight application, randomly kicked out of any Insight and / or get random errors while performing tasks with those applications?
Answer / Solution:
The most common cause of this symptom is related to the application pool where Insight applications are running in. There are two settings to observe:
Both of these settings should be set to 0 (disabled). For Private Memory Limit, a 0 value means that the application pool will be allowed to use unlimited memory for its processing needs. If a value exists here, the application pool will recycle and disrupt all users when the memory limit is reached.
For the Regular Time Interval setting, a value of 0 means that recycling is disabled and will never occur.
|Insight||5.x and 6.x|