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Kofax

Batch Timeout event

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Question / Problem: 

What is a Batch timeout event, what is used for and where is a list of batches in timeout status?

 

 

Answer / Solution: 

A batch timeout event is when a batch remain in Kofax Capture for more than 30 day idle, KAFC will flag any batches as [TIMEOUT] if not being active. See KAFC Admin guide for settings and configuration for [TIMEOUT].

 

 

 

 

 

The reason for the timeout event is data collection process and keep the database growth in check. However, if a batch is processed again the new data will be collected from that point on and the old data.

 

 

 

 

 

The list of Batches in timeout by doing a search in Batches & Docs with Status = Timeout or Last Operator = [TIMEOUT]

 

 

tiemoutbatchsearch.jpg

 

 

 

 

The table in the database that contains a list of all batches in [TIMEOUT] status is HistoryOfBatchTimeout in DATA database. The table contains information about the batches and last modified:

 

 

 

 

SELECT * FROM HistoryOfBatchTimeout

 

 

operatortimeout.jpg

 

Applies to:  

Product Version Category
KAFC 2.0

Database

KAFC 2.1 Database