Question / Problem:
What is a Batch timeout event, what is used for and where is a list of batches in timeout status?
Answer / Solution:
A batch timeout event is when a batch remain in Kofax Capture for more than 30 day idle, KAFC will flag any batches as [TIMEOUT] if not being active. See KAFC Admin guide for settings and configuration for [TIMEOUT].
The reason for the timeout event is data collection process and keep the database growth in check. However, if a batch is processed again the new data will be collected from that point on and the old data.
The list of Batches in timeout by doing a search in Batches & Docs with Status = Timeout or Last Operator = [TIMEOUT]
The table in the database that contains a list of all batches in [TIMEOUT] status is HistoryOfBatchTimeout in DATA database. The table contains information about the batches and last modified:
SELECT * FROM HistoryOfBatchTimeout