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Why are the details in the KAFC Viewer overlapping?

Article # 307427 - Page views: 69


Question / Problem: 

Why are the details in the KAFC Viewer overlapping?  We are using Insight users.  See below screenshot of the issue:


Answer / Solution: 

In this instance, the solution was resolved by making sure that the Insight user was assigned all the Roles and the roles needs to be associated with the Default and Kofax Themes.  This is configured in the KAFC Admin console.


Applies to:  

Product Version Category
KAFC  1.0 Configuration
KAFC 1.1 Configuration
KAFC 1.2 Configuration
KAFC 2.0 Configuration
KAFC 2.1 Configuration


Author:  Tue Ku