Which table in the Kofax Capture database does the KAFC Workflow Agent (WFA) write to when the Listener cannot be reached or times out?

Question / Problem:

Which table in the Kofax Capture database does the KAFC Workflow Agent (WFA) write to when the Listener cannot be reached or times out?

Answer / Solution:

The KAFC WFA writes to the DocumentCustomStringStorage table.

Once the connection is re-stablished, the Listener will copy the data to the KAFC_Staging database and delete all the backlog data from the Kofax Capture database's DocumentCustomStringStorage table.

Applies to: