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Docker - "Restart-Service: Cannot find any service with service name 'InsightSchedulerService'"

Article # 3035427 - Page views: 36

Article # 3035427 - Page views: 36

Issue

Getting this error when attempting to start an Insight docker image. 

 

Cause

Incorrect installation of Insight in Docker

 

Solution

Check your Dockerfile files where the MSI is called to install Insight. Verify the extension is included. This error is usually caused because the Insight installation into Docker didn't succeed.

If this doesn't resolve the issue, start the container and retrieve the Insight log files for additional troubleshooting steps. When using Windows Docker, containers that are started can be mapped a drive letter to access the logs. That is configured in Windows' Disk Management utility where those "partitions" will be shown as long as the container is started.

 

Level of Complexity 

Moderate

 

Applies to  

Product Version Build Environment Hardware
Insight All      

References

Add any references to other internal or external articles

 

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