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Kofax

Duplicate values in Field Name filter

Article # 3040247 - Page views: 19

Issue

In the DocumentsProcessing | Documents Search View when selecting the Field Name filter, duplicate values are shown. 

DuplicatesFieldNamesInFilter.jpg

Cause

This is a known software defect in KAFTA 1.4.1.3 and lower.  Submitted under TFS Bug ID: 1763200.

 

Solution

If on KAFTA 1.4.1.3, open a support case and request for Hot Fix 16840.

If on previous versions of KAFTA, upgrade to Service Pack 1 followed by Fix Pack 3.  Open a support case and request for Hot Fix 16840.

 

Level of Complexity 

Moderate

 

Applies to  

Product Version Build Environment Hardware
KAFTA 1.4.1.3      

References

Add any references to other internal or external articles

 

Article # 3040247
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