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Slow scrolling in Insight Applications

Article # 3023861 - Page views: 100


Question / Problem: 

When using a mouse with a wheel / scrolling button in Windows 10 or Server 2019, UI windows in Insight applications scroll very slowly. How can that be fixed?

Answer / Solution: 

  1. Open your mouse settings in Windows (e.g., Start | mouse settings)
  2. Change the setting, Roll the mouse wheel to scroll, from 'One screen at a time' to 'multiple lines at a time'.
  3. Slide the slider bar for Choose how many lines to scroll each time to a small value, three or four, and test the scrolling in Insight. Adjust to your preference if that is still to slow.



Applies to:  

Product Version





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