When attempting to process a batch with the Kofax Analytic for Capture workflow agent installed, the following error is observerd in Batch Manager: [KofaxCapture.ACWFLIB] 12000 Unable to load Workflow Agent "Kofax Analytics for Captur
19783
19783
QAID # 19783 NOT Published
QAID # 19783 NOT Published
Please do NOT provide the article number (QAID) and/or URL of this Knowledgebase article or its contents to external customers, as it is NOT Published and/or * INTERNAL ONLY *.
Question / Problem:
When attempting to process a batch with the Kofax Analytic for Capture workflow agent installed, the following error is observerd in Batch Manager:
[KofaxCapture.ACWFLIB] 12000 Unable to load Workflow Agent "Kofax Analytics for Capture." (429 Cannot create ActiveX component.)
Answer / Solution:
One known issue that may be causing this error is if the Kofax Analytics for Capture workflow agent was originally installed silently using the /passive switch. This issue has been documented in TFS 347062.
Applies to:
| Product | Version | Category |
|---|---|---|
| KAFC | 1.1 | Installation Manager |