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Kofax

Insight LDAP Configuration Changes

Article # 3037990 - Page views: 15

Issue

Users from different domains unable to log into dashboard after upgrading to 6.3 or newer.

 

Cause

Product design change. LDAP information is now read from WCFDataServiec's web.config log due to support for Windows authentication for Scheduler and Data Loader.

Refer to v6.3 Release Notes:

https://knowledge.kofax.com/Business..._Documentation

 

Solution

Modify Viewer app's web.config file by copy / pasting your custom LDAP entries into the data service's web.config file. Paste just before </appSettings> tag. Restart IIS for those changes to take effect.

 

Level of Complexity 

Easy

 

Applies to  
Product Version Build Environment Hardware
         

 

References

Add any references to other internal or external articles

 

 

 

Article # 3037990
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