Is Load Quality Metric Data Now the same as the Hourly Plan?
Article # 3040799 - Page views: 3
Issue
Is Load Quality Metric Data Now the same as the Hourly Plan?
Solution
Not quite — Both run Operational Data, which updates the Labor, Quality and Reports dashboard Views. However, Hourly Plan runs the extra plan, Hourly Stats, which updates Historic Queue records.
Level of Complexity
Easy
Applies to
| Product | Version | Build | Environment | Hardware |
|---|---|---|---|---|
| Kofax Analytics for Capture | 1.x |