Login failed: No roles found error when attempting to access the KAFTA Dashboard

Question / Problem: 

When attempting to access the KAFTA Dashboard the follow error is presented:

Answer / Solution: 

 

This error typically happens two ways:

1.  Users are not going through the KAFTA Workspace | KAFTA link method.

 

2.  The User getting this error is not properly mapped to a KTA or Insight Role.

 

In the WcfDataService.log file, you can see the Roles that the User account is being attempted to authenticate against.  One example of an error logged which was caused by the User attempting to access the KAFTA Dashboard without being in the Insight Users group in the Designer:

System.Data.SqlClient.SqlException (0x80131904): Error converting data type varchar to varbinary.

 

Applies to:  

Product	Version
KAFTA	All