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Manually Running Execution Plans to Complete KAFC 2.1 Installation

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Issue

When attempting to upgrade the Kofax Analytics for Captrure software (KAFC_Installer.exe), then the upgrade stops when Starting: Execute One Time Plan.

KAFC_2.1_Manual_Error.PNG

 

Cause

This issue is potentially related to a known issue during the upgrade of the Kofax Analytics for Capture product: 
Bug 1258356: Upgrade to KAFC 2.1 may not complete due to Import progress: Error : Couldn't import 'TitleColors'

 

Solution

Steps to Manually Complete the KAFC 2.1 Upgrade: 

  1. Go to Studio, Update “Stats DB” data source connection with KC DB Stats info.
    KAFC_2.1_Manual_Steps.PNG
     
  2. Go to Data Loader and execute following plan:
    1. Execute “One Time Plan” plan from “Beginning of time” to “Current time”
    2. Execute “Fix 1.2.0.2 Data” plan from “Beginning of time” to “Current time”
    3. Execute “Fix 1.2.1.1 Data” plan from “Beginning of time” to “Current time”
    4. Execute “Fix 1.2.1.1 Data for Processes” plan from “0:0 A.M Today” to “Current time”
    5. Execute “Calculate 2.0 Process Data” plan from “0:0 A.M Today” to “Current time”
    6. Execute “Calculate 2.0 Data” plan from “Beginning of time” to “Current time”
    7. Execute “Calculate 2.0.0.2 Data” plan from “Beginning of time” to “Current time”
    8. Execute “Fix 2.0 Data plan” from “Beginning of time” to “Current time”
    9. Execute “Calculate 2.1 Data” plan from “Beginning of time” to “Current time”
    10. Execute “Fix 2.1 Data” plan from “Beginning of time” to “Current time”
       
  3. Update Data Service Config ("C:\Program Files\Kofax\Insight 6.0.0\WcfDataService\Web.config") with the following values:    
<add key="TimeOut" value="300" />
<add key="LogQuery" value="False" />
<add key="Debug" value="False" />
<maximumFileSize value="10000KB" />
  1. Complete the remainder of the KAFC 2.1 Upgrade steps for upgrading the Listener and EventSender (Workflow Agent).  

 

Level of Complexity 

Moderate

 

Applies to  

Product Version Build Environment Hardware
Kofax Analytics for Capture 2.0
2.1		      

References

Add any references to other internal or external articles

 

Article # 3040764