Slow scrolling in Insight Applications
Article # 3040542 - Page views: 14
Issue
When using a mouse with a wheel / scrolling button in Windows 10 or Server 2019, UI windows in Insight applications scroll very slowly. How can that be fixed?
Solution
- Open your mouse settings in Windows (e.g., Start | mouse settings)
- Change the setting, Roll the mouse wheel to scroll, from 'One screen at a time' to 'multiple lines at a time'.
- Slide the slider bar for Choose how many lines to scroll each time to a small value, three or four, and test the scrolling in Insight. Adjust to your preference if that is still to slow.
Level of Complexity
Easy
Applies to
Product | Version | Build | Environment | Hardware |
---|---|---|---|---|
Kofax Insight | 6.x 5.x |