Skip to main content
Kofax

Spinning occurs during login

Article # 3037497 - Page views: 4

Issue

When logging into Admin, circle spinner keeps showing after entering username and password.

 

Cause

Unsupported browser.

 

Solution

Retry the login using Chrome.

Internet Explorer is only supported for Viewer application. For latest information on technical requirements, please review the Technical Specifications for your Insight version here.

 

Level of Complexity 

Easy

 

Applies to  

Product Version Build Environment Hardware
Insight 6.x      

References

Add any references to other internal or external articles

 

  • Was this article helpful?