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How can I verify the Kofax Analytics For Capture (KAFC) project version, Insight version, Listener version, Kofax Capture (KC), Kofax Transformation Module (KTM) and Sender / Wofk Flow Agent (WFA) version installed on my KAFC environment?

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21831

QAID # 21831 NOT Published 

QAID # 21831 NOT Published
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Question / Problem:

How can I verify the Kofax Analytics For Capture (KAFC) project version, Insight version, Listener version, Kofax Capture (KC), Kofax Transformation Module (KTM) and Sender / Wofk Flow Agent (WFA) version installed on my KAFC environment?

Answer / Solution:

Those info can be verified by applying the following steps:

  1. KAFC Project version:
    Open KAFC Dashboard (Viewer) as administrator | About.
  2. Insight version:
    There is no simple way to tell this info but to confirm the version of KAFC Service Pack and Fix Pack that have been successfully installed on your KAFC environment.
  3. Listener version:
    Assuming that your KAFC Listener installation path is default, then you can browse to "C:\Program Files\KFX Web Agent\Bin\PADService.dll" | Right-click to open the file Properties | Details Tab | Product version.
  4. KC, KTM, and WFA version:
    Open KAFC Dashboard (Viewer) as administrator | Admin Tab | Systems.
Note: If you have more than one KAFC server, then you will need to gather these info from every KAFC server you have.

Applies to:

Product Version Category
KAFC 1.2 Documentation

Keyword: kafc version, kafc versions