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What can cause the following error to occur when attempting to create a batch in Batch Manager - Kofax.Capture.ACWFLIB 12000 Unable to load Workflow Agent "Kofax Analytics for Capture." (429 Cannot create ActiveX component.)

Article # 3040437 - Page views: 120

Issue

What can cause the following error to occur when attempting to create a batch in Batch Manager?

[Kofax.Capture.ACWFLIB] 12000 Unable to load Workflow Agent "Kofax Analytics for Capture." (429 Cannot create ActiveX component.)

How can this issue be resolved?

 

Cause

Kofax Analytics for Capture Workflow Agent is not installed on the station where the error occurred.

 

Solution

Install the Kofax Analytics for Capture Workflow Agent on that station.

 

Level of Complexity 

Easy

 

Applies to  

Product Version Build Environment Hardware
KAFC 1.x
2.x
     

 

 

Article # 3040437
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