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When Logging Into The KAFTA Dashboard Viewer a "No Roles Found" Message Appears

Article # 3040758 - Page views: 11

Issue

When trying to log into the Kofax Analytics for TotalAgility (KAFTA) Dashboard Viewer, a "No Roles Found" message appears and the login fails.

Solution

Verify that the Insight Scheduler and Insight Bridge Windows services are started and running and configured for Automatic.

If either of these services are not running the message indicated above will occur.

 

Level of Complexity 

Easy

 

Applies to  

Product Version Build Environment Hardware
Kofax Analytics for TotalAgility (KAFTA) All      

 

Article # 3040758