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Kofax

Windows Logon prompt clicking KAFTA Link

Article # 3035551 - Page views: 28

Issue

When clicking the KAFTA link or customized link to get to the KAFTA Insight View in the KTA Workspace, the window's logon prompt is being displayed.

windows prompt.jpg

 

Solution

One possible solution is that the Authentication configuration in the Insight Admin Console is not set to HTTP Request.  Change to this setting and restart both Kofax Insight services.

HTTP Request.jpg

Another possible solution is to make sure that Anonymous Authentication is enabled in IIS for both View and WcfDataService. 

Screenshot.png

 

Level of Complexity

Easy

 

Applies to  

Product Version Build Environment Hardware
KAFTA All      

 

References

Add any references to other internal or external articles

 

 

Article # 3035551
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