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What can cause the following error to occur when attempting to create a batch in Batch Manager - Kofax.Capture.ACWFLIB 12000 Unable to load Workflow Agent "Kofax Analytics for Capture." (429 Cannot create ActiveX component.)

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Question / Problem: 

What can cause the following error to occur when attempting to create a batch in Batch Manager?

 

[Kofax.Capture.ACWFLIB] 12000 Unable to load Workflow Agent "Kofax Analytics for Capture." (429 Cannot create ActiveX component.)

 

How can this issue be resolved?

 

Answer / Solution: 

This issue can be caused by the Kofax Analytics for Capture Workflow Agent not being installed on the station where the error occurred.

 

To resolve this issue, install the Kofax Analytics for Capture Workflow Agent on that station.

 

Applies to:  

Product Version
KAFC 1.x
KAFC 2.x