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Kofax

"(4923) Invalid URI: The format of the URI could not be determined."

3023412

Question / Problem: 

After switching Central Sites from the old Central Site that is no longer active to a new one, the Remote Site Remote Synchronization Agent (RSA) receives the following error message every time it tries to synchronize: "(4923) Invalid URI: The format of the URI could not be determined."
How can I resolve this problem?

Answer / Solution: 

This error occurs because the reference to the old Central Site has not been removed.
 

Enter How to here:

To resolve the problem, go to Central Site ¦ Administration module ¦ Tools ¦ KCN Server ¦ Central Site Manager, and remove any Central Site that is no longer active.

 

Applies to:  

Product Version
Kofax Capture

KC10.0

KC10.1

KC10.2

KC11