Skip to main content
Kofax

Kofax Front Office Server 4.0 Operating Requirements

Summary

This article contains the Kofax Front Office Server 4.0 Operating Requirements. 12504

Operating Requirements

Thin Client Desktop Scanning Component Scanner Support

The Kofax Front Office Server 4.0.x Thin Client Desktop Scanning Component supports TWAIN scanners with a rated throughput (scan speed)of up to 40 pages per minute (ppm). Scanners with throughput higher than this may work, but performance may be degraded.

KFS 4.0.x explicitly does not support “High-Volume” (“Production”) Scanners, which are typically rated at 90 ppm or faster.

Minimum Hardware Requirements

The server must meet the following minimum hardware requirements. Production servers should exceed these requirements.

  • 2 GHz Pentium 4 or compatible microprocessor
  • 4 GB RAM
  • 100/1000 Mbps network card (10 Mbps not supported)

Also make sure that there is sufficient space on the hard drive for the database. A minimum of 25 GB is recommended as an initial amount of free hard drive space. Additional space will be needed as the database grows. Refer to the Refer to the Kofax Front Office Server 4.0.0 Administrator’s Guide for information about configuring Kofax Front Office Server to allow sufficient free drive space.

This Kofax Front Office Server document can be downloaded from the Kofax Front Office Server 4.0 Product Documentation (compressed) or the Kofax Front Office Server 4.0 Product Documentation accessible from the Kofax Front Office Server Product Documentation (Master) located in the Kofax Portal Knowledge Base.

Server Requirements

Note the following information when configuring the computers to use as servers for Kofax Front Office Server.

Host name

The host name of a computer should not be changed after Kofax Front Office Server has been installed. Changing the host name may cause problems with licensing and connecting to MFPs. The host name of an MFP also should not be changed after it has been added to Kofax Front Office Server. The Administration Console does not recognize that the MFP’s host name has changed, but instead recognizes it as a different device. If you add the device with the new host name, the Administration Console will have two records for the same device.

Port Configuration

The ports listed in the table below must be available for use by Kofax Front Office Server. If another application (such as IIS or a Web server) uses these ports, reconfigure it to use different ports. If an application cannot be reconfigured, disable or uninstall it or install Kofax Front Office Server on another computer.

Port Protocol Direction Description

80

HTTP

Incoming

For the Administration Console, the Thin Client, and other browser- based applications.

443

HTTPS

Incoming

Secure communications between Kofax Front Office Server and browser-based applications.

1434

UDP

Outgoing

UDP discovery port and a dynamic port for SQL Server.

1521

TCP

Outgoing

Required for Oracle databases.

5353

Bonjour

Outgoing

UDP port for device discovery.

8009

AJP

Incoming (when there is an AJP- based proxy)

Required when using a proxy for load balancing with either IIS or IBM HTTP Server.

8888

HTTP

Outgoing

Required for network connections to some MFPs (refer to the MFP administrator guide).

Note: If you are using Skype, clear its option to use ports 80 and 443 as alternatives for incoming connections to avoid conflicts with Kofax Front Office Server.

Domain Requirements

All computers and user accounts used for Kofax Front Office Server must be on the same domain or on domains that have a two-way trust relationship.

Kofax Capture Requirements

Kofax Front Office Server must be installed on the same computer with Kofax Capture server or workstation. Kofax Front Office Server connects directly with Kofax Capture by using an in-process COM object and input scripts, which are installed and configured automatically. During installation, Kofax Front Office Server retrieves information about the Kofax Capture configuration and uses it to establish the connection to Kofax Capture.

When using Kofax Capture with Kofax Front Office Server, please refer to the Kofax Capture Requirements section located on page 9 of the Kofax Front Office Server 4.0.0 Installation Guide for the additional Kofax Capture requirements.

This Kofax Front Office Server document can be downloaded from the Kofax Front Office Server 4.0 Product Documentation (compressed) or the Kofax Front Office Server 4.0 Product Documentation accessible from the Kofax Front Office Server Product Documentation (Master) located in the Kofax Portal Knowledge Base.

User Account for the Kofax Front Office Server Service

Kofax Front Office Server uses a Windows service called Kofax Front Office Server for startup. You need to specify a user account during installation for starting the Kofax Front Office Server service.

Depending on the Kofax Capture configuration, you have the following options:

  • For a Standalone Kofax Capture system, you can select either the Local System account or specify a domain user account and password.
  • For a Server/Workstation Kofax Capture system, specify a domain user account and password.

If you specify a domain user account, that account must meet the following requirements:

  • Be in the Administrators group on the computer where Kofax Front Office Server is installed.
  • Have full access to the folder containing the Kofax Capture server files. Refer to the administrator's guide for more information.
  • Have full access to folders used by Kofax Capture batch classes for images and other data.
  • If you are connecting to a SQL Server database, select a user account that has rights for reading and creating tables for that database.

You can change the domain user account after installation. Refer to Changing the User Account for the Kofax Front Office Server Service, beginning on page 42 of the Kofax Front Office Server 4.0.0 Installation Guide for instructions.

This Kofax Front Office Server document can be downloaded from the Kofax Front Office Server 4.0 Product Documentation (compressed) or the Kofax Front Office Server 4.0 Product Documentation accessible from the Kofax Front Office Server Product Documentation (Master) located in the Kofax Portal Knowledge Base 

Note: Kofax Front Office Server supports User Account Control (UAC) on Windows Server 2008.

Licensing Requirements

Kofax Front Office Server is licensed through the license utility used by Kofax Capture. Before using Kofax Front Office Server, activate the appropriate Kofax Front Office Server licenses. Refer to the Kofax Front Office Server 4.0.0 Administrator’s Guide for information about licensing.

This Kofax Front Office Server document can be downloaded from the Kofax Front Office Server 4.0 Product Documentation (compressed) or the Kofax Front Office Server 4.0 Product Documentation accessible from the Kofax Front Office Server Product Documentation (Master) located in the Kofax Portal Knowledge Base.

Database Requirements

The Kofax Web site lists supported databases.

Also note the following information:

  • If Kofax Capture uses the standard database or IBM DB2, Kofax Front Office Server is installed with the standard database. If Kofax Capture is installed with any other database that is not supported by Kofax Front Office Server, Kofax Front Office Server cannot be installed.
  • After installation, you can use the Kofax Front Office Server Database Utility to change to another type of database. Refer to the Kofax Front Office Server 4.0.0 Administrator’s Guide for information.
    This Kofax Front Office Server document can be downloaded from the Kofax Front Office Server 4.0 Product Documentation (compressed) or the Kofax Front Office Server 4.0 Product Documentation accessible from the Kofax Front Office Server Product Documentation (Master) located in the Kofax Portal Knowledge Base.
  • The database should also match the type of license. If you are using Kofax Front Office Server and Kofax Capture in an Enterprise configuration, you should use an Enterprise database such as Microsoft SQL Server Enterprise or Oracle Real Application Cluster (RAC). The standard database can only be used in a Departmental configuration.
  • Oracle databases must use a Unicode character set, such as AL32UTF8. This setting is required for new installations and upgrades.

Keywords: Supported; requirements; operating; system; database; db; os; recommended