Operator Productivity Summary export to Excel

Issue

The "Export to Excel" option does not contain additional dropdown information in the Excel document. Is this expected?

 

Solution

Insight Export excel depends on data of view or chart, the option 'All pages of a grid, all drill down levels' works if data has sub data level (able to drill down).

As designed the Operator Productivity Summary view does not have sub data level.

Document Processing Time view has sub data level, that feature works.

You would need to create a custom view with drill down data for more data to be exported to Excel.

 

Level of Complexity 

Moderate

 

Applies to  

Product	Version	Build	Environment	Hardware
KAFC	2.1

 

References

 

 

Article # 3038662