The "Export to Excel" option does not contain additional dropdown information in the Excel document. Is this expected?
Insight Export excel depends on data of view or chart, the option 'All pages of a grid, all drill down levels' works if data has sub data level (able to drill down).
As designed the Operator Productivity Summary view does not have sub data level.
Document Processing Time view has sub data level, that feature works.
You would need to create a custom view with drill down data for more data to be exported to Excel.
Level of Complexity
Article # 3038662