The transaction was blocked on the locked resources by another process and was chosen as a victim
Article # 3035140 - Page views: 172
Article # 3035140 - Page views: 172
Issue
When running hourly plan:
Can't execute query. The transaction (process ID 70) was blocked on the locked resources by another process and was chosen as a victim. Run the transaction back.
Cause
Missing database optimization
Solution
1. Increasing capacity for SQL server
2. Set SkipWritingWhenEPIsRunning to 1 in Listener config file (C:\Program Files\KFX Web Agent\Web.config). Set value to 1 to prevent data from being written to the Data database while the Hourly Plan is running.
3. Ask DBA to rebuild all indexes on kafc_data database, it will help improve query speed.
4. Delete old unnecessary data from KAFC database.
Level of Complexity
Moderate
Applies to
Product | Version | Build | Environment | Hardware |
---|---|---|---|---|
Kofax analytics for capture | 2.1 | 2.1.0.3 | N/A | N/A |
References
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