Kofax Capture
- How To
- This place is for "How To" articles, which are informative pieces of writing that instruct a reader on how to perform a task by giving step by step instructions.
- Activate a Kofax Capture License
- Activate License for Backup License Server
- Adding a new field to an existing Validation Script
- Add a non-certified scanner as a Compatible VRS scan source
- Antivirus and Software Monitoring Applications Exclusion list
- Automatically Load Scanner Profile
- Batchmanager and Admin module crash due to "Sbl.dll cannot be loaded" error message
- Best Practices for configuring Kofax folder exclusions from scanning by antivirus monitoring and other 3rd party software
- Best Practices for performing an upgrade of Kofax Capture
- Best Practices for Upgrading Kofax Capture
- Best Practice Configuring Anti-Virus and Third Party Monitoring Exclusions
- Changes required when pointing to a new Active Directory Server
- Change Client ServerPath SiteName SiteID StationID
- Change Default ERR Log File Location
- Change from Hardware to Software Licensing with Kofax Capture
- Changing font in Capture Validation
- Check for Exclusive Connectivity to Capture Database
- Configure IIS 7 on 64-bit OS to enable 32-bit applications to Run when Setting up KCNS
- Configure ProcDump to Create Crash Dumps
- Create an Index Field Zone
- Create Custom Reports for Kofax Capture with Default Database
- DBUtil Oracle Option Disabled After Oracle 18c/19c Client Installation
- Delete a batch when Batch Removal Utility does not work
- Deploy a recognition script
- Determine the Dynamic SQL port for a Standard database configuration
- Enable 8dot3 File Name Creation
- Enable detailed logging for KCNS
- Enable HTTPS for KCNS
- Enable TLS 1.2 Encryption for Kofax Capture
- Export KCNS Profile Settings
- Extend an Expired Evaluation Suite License
- File Types Imported As Images And eDocuments
- Find Kofax Capture Serial Number and Product Code
- Hide and Unhide Batch List in Administration Module
- ImageAddress Counter Value Persistence Settings with Kodak Scanners that Support ImageAddress
- Install Modules as a Service
- Install or move the License Service to a Capture Workstation
- Install Unattended Modules as Services
- Maximum number of Batches in the system Pages per Document and other objects in Kofax Capture
- Merge multiple documents into one PDF file
- Migrate Existing Capture SQL Database to New SQL Server Instance Using DBUtil.exe
- Moving Kofax Capture SQL Server database or restore after Disaster
- Nosys Installation Switch
- ODBC Connection Setup
- Orphaned Rows on Kofax Stats database - MonitorStatsModuleLaunch - Registry key
- PDF Compression File Size Reduction
- Process Monitor for Troubleshooting Kofax Issues
- Quality Settings Configuration in PDF Generator
- Register a Custom Module with Kofax Capture
- Remove sample images from a CAB file
- Report Viewer Components are not installed
- Save DPI Setting in Scanner Profile
- SBL to VB.NET Converter
- Scripting - Accessing Barcodes in a custom module or in a workflow agent
- Scripting - Customized Export Connector for C sharp
- Scripting - Custom Module CMsplit Source Code to run as a service
- Scripting - C Sharp Validation Scripting Tips
- Scripting - How to get Kofax license information and serial number by script or API
- Scripting - How to start with an own custom module
- Scripting - Validation - Save and Skip a Document in a Field PostProcessing Event
- Server is in single user mode
- Setup SMTP Connection in KIC
- Set the Document ID, Batch ID and/or Sequence Number
- Silently Install Capture Workstation Using the .MSI File
- Silently Uninstall Kofax Products Using Command Shell
- Single Sign On Debug Logging for Kofax Capture
- Test Kofax Capture Network Server Web Server Using a Web Browser
- User profile from a different domain
- Use a Date Value in a File Name
- Use Microsoft Kerberos with Capture SQL Database
- Using DBUtil to Migrate an Existing Oracle Database to a New Server
- Troubleshooting
- This place contains "Troubleshooting" articles, which highlight specific problems, errors or in general, when something is not working as expected. These articles contain a specific solution for the issue.
- [5000] 6002: Your activation code was not accepted because the product code is not valid for the Kofax serial number
- 10-15 Second Delay After Clicking Scan Button
- 3566 KdoLib Error Locating Server Instance Specified
- 4148 KdoLib Invalid Username and or Password
- 7001 ACLicClnt: Unable to connect to license server. The license server may be down or the network may have problems
- 7001 SALicCInt The Input Stream is not a Valid Binary Format Error
- 7001 SALicClnt: The remote server returned an error: (403) Forbidden
- 7001 SALicClnt: unable to connect to the server. No connection could be made because the target machine actively refused it Servername:2424
- 7011 License Server Cannot Be Found Verify Registry Key
- 7011 SALicClnt License Server Cannot Be Found Verify Registry Key
- [8001] AcLicImp: Insufficient licensing to run the requested module or Feature
- 8080 ACLicImp: The Activation code is not licensed for use with the current installed version of Kofax Capture (Remote Site)
- 8080 ACLicImp: The Activation code is not licensed for use with the current installed version of Kofax Capture
- 9006 SALicSrv: An Enterprise license is required to run applications within a terminal session
- Access to the path 'Global\CentralSiteMonitor' is denied
- ACIW log is growing large in size
- AcLicClnt 7001 Unable to Connect to License Server The Remote Server Returned Error 404 Not Found
- AcLicImp: Unable to write file. FormDef.scr (5) Access is denied
- AcSbst Kofax.ACConfiguration Could not find a part of the path
- After new Install no KC modules will open
- An error occurred while scanning or importing - Bad Filename Or Number
- Bad Filename or Number error during File Import
- Bad file name or number error scanning 2 or more pages from a Windows 10 Capture Workstation to the CaptureSV Images folder
- Barcode 128 not recognized when used in form identification zone
- Bar Code for both Separation and Recognition
- Batches in Recognition Server stuck "In-Progress". You may not perform this operation in a transaction. Commit or rollback your pending transaction first
- Batch Classes Fail to Publish with Oracle DB
- Batch Removal Utility to remove stuck batches from Kofax Capture 11.0
- Cannot create a batch in Batch Manager with Fatal database error - Microsoft Jet database engine
- Cannot install Kofax Capture, receiving error msg "Unable to install batch catalog server(1)."
- Cannot start module error when opening Kofax Capture Scan Module
- Can not load SBL.dll
- Color patch code not working in recognition
- Convert Color Grayscale Images To Bitonal PDF
- Could not find file error when publishing Batch Class
- DatabaseVars.ServicePackNum does not match the current version KdoLib error 4110 when launching any module
- Database Configuration Cannot Be Changed With Batches in System
- Default Location of Kofax Capture or Transformation Modules Installation Log Files
- Delay Opening, Closing and Processing Batches
- Dongle Licensing Activation - USB Hardware License key not recognized. First two letters are reversed or incorrect KC 11.1 no updates
- DSN Contains a Mismatch Between the Driver and Application
- EBC License won´t be released once batch closed
- Email are being sent to the default destination
- Error 4001 Kdolib Error opening database
- Error 4110 - The databasevars.versionnumber does not match the current version
- Error AutoRun.exe - Application Error Trying to Install
- Error Locating Server Instance Specified error launching any Module
- Error When Registering a Workflow Agent
- Fatal database error - Database is not open
- FPS Color Error 314 Image Could Be An Unsupported Format
- Generated PDFs Degraded After Upgrade
- GetServerDate error when launching modules
- HTTP 500 Internal server error downloading large Batches to Remote Site
- Index values removed during after page rotation
- Installing Kofax Capture 10 SP2 on a Citrix Machine Returns Error
- Invalid Object Name Tablename Error During Database Validation
- Invalid Source Name error during Export
- KCNS Failed to Perform a Routine Synchronization
- KCNS is not synchronising
- KC 11.0 FP1 installation fails on a Workstation with /NODB and without access to CaptureSV
- KC 11.1.01 PDF services crash - not enough memory
- KdoLib 4025 Cannot Seize Semaphore It was Previously Locked
- KdoLib Error 3566 When Launching Modules
- Kofax Capture services will not start automatically
- Kofax Services Are Stopping Automatically
- Launching Any Module Throws ServerFault Error
- License Utility is unable to connect to the License Server after software version downgrade
- Maximum Request Length Exceeded for KCN Server Remote Site Synchronization
- Move Capture License to New Machine
- Network path was not found
- New Installation - Missing From DB Rights Table Options For Deletion
- Not able to uninstall Kofax related Programs
- No Scanner Profiles Appear in Capture Scanner Profile List
- No services after setup
- On Scanning ProcessImage Error
- Opening and Closing of Batches in any Capture module is very slow
- ORA-01013: user requested cancel of current operation
- Oracle NET provider has not been installed KdoLib Error 4144 when launching Scan module
- Password does not meet Windows requirements KdoLib 4006 error installing Capture 11.1
- Patch Code Separation of Color or Grayscale Images Not Performed in Scan Module
- PDF Generator - CKfxException: 0x00000012 COM error File: AbbyyRecognizer.cpp
- PDF Generator Error: CKfxException: 0x0000001A File: OmniPageRecognizer.cpp,
- PDF Generator error: FPS: CKfxException: 0x00000212 FPS: Compressed Data Error (). File: vckimgp.cpp
- PDF Generator Error: Internal program error: Src\TextBlockBuilder.cpp
- PDF Generator reporting COM error
- PDF Generator with Error API_FILEFORMAT_ERROR - OPLicOEM.lic File
- Performance - Kofax Capture and KTM performance over VPN is low
- Peripheral Mechanical Malfunction Error when Scanning
- ProcessImage Error Scan Thread
- Prompt to Reinstall VRS after Windows updates
- Reboot Pending Error When Installing Kofax Capture
- Receiving the following error when trying to start the Kofax Capture PDF Generator, Export, Recognition Server service: "Error 1053 Service did not respond."
- RemoveDeadConnections The following connections were not properly disposed
- Report Viewer - Unable to generate Module Productivity Report. Database logon failed
- Report Viewer - Unable to generate Module Productivity Report "Database logon failed" for Oracle Database
- Report viewer is giving a database logon error
- Request Temp Code not possible, please free up the license
- Request was aborted request was cancelled ACIIIS 601 error in RSA
- Scan module doesn't start anymore
- Scan Module Reloads VRS Scan Source when Changing Scanner Profile or VRS Profile
- Scan Settings Disabled
- Scan Start Timeout Setting Missing in Scan Module
- Scan Volume Decrement Conditions in Kofax Capture
- Separation with color patch code no working
- Skimmer Out Of Service Error CDT030
- Software Import Source Does Not Support Scanner Patch Code Recognition and Scanner Bar Code Recognition
- The DatabaseVars.VersionNumber does not match the current version
- The remote server returned an error (503) Server Unavailable
- The underlying connection was closed: An unexpected error occurred on a receive
- TLS v1.2 problem with validation scripts
- Troubleshooting - TimeLogger
- Unable to initialize batch catalog: Error executing SQL Command. Password validation failed
- Unable to install Kofax 11.1
- Unable to set Scanner Utility due to "unhandled exception has occurred in component" error on workstation
- Unable to start module
- Unable to Unregister Workflow Agent
- Unknown Service Not Running
- User Account Control Still Active error
- Using Kofax Capture Scan in VUS Citrix
- VCruntime .dll error in pdf generator
- WFA Workflow Agent registration error - Registration failed, see error log for details
- What can cause corrupted batches?
- When attempting to apply patch KofaxCapture-11.0_Updater_EN.EXE, I receive error - Error stopping Capture services and applications
- Wrong KC License after upgrade
- Wrong license
- Your activation code was not accepted because you are currently running more Kofax Capture modules than your new licensing terms allow.
- Reference
- This place stores all "Reference" articles, which may contain simple list of things (like list of product versions) or handles a general topic, with links to different How To and/or Troubleshooting articles and links to external documents (such as third party troubleshooting tools).
- 32-bit Color Image Import or Processing Support
- Ability to update credentials in the Database Validation Properties without remapping configuration.
- Activate option is disabled in Kofax Capture License Utility
- Case Security Vulnerability (CVE-2018-1285) log4Net for Kofax Components
- Change in security patches related to DCOM
- Cloning of Capture Database Not Supported
- Cloud Installation Support with Kofax Capture
- Color or Grayscale Scanning Considerations
- Configuration Guide to Support TLS 1.2
- Configuring SQL Server Profiler for Performance Related Issues
- Connect Workstation to a Server - Move CaptureSV
- Database Schema Documentation
- Data Types for the Kofax Capture Values
- DBUtil.exe Compact and Repair
- DBUtil commandline parameters for KC 11.x
- Deleted Batches Log Information
- Documentation for Kofax Capture 11.1
- Does Kofax Capture "Phone Home" for licnese verification?
- Does the service account that is being used in Kofax Capture and KTM need to have interactive logon or can it be set to a non-interactive logon account
- Does vulnerability CVE-2022-42889 affect Kofax Capture?
- Does vulnerability OpenSSL3.0 CVE-2022-3602 or CVEs CVE-2022-3786 affect Kofax Capture?
- End of Support Dates for Kofax Software
- End of Support for Capture 10.0 10.1 and 10.2
- End of Support for Capture 11.0
- End of Support for Capture 9.0
- End of Support for Kofax Capture 8.0
- General advises to possibly increase scanning performances in Kofax Capture
- Get Temporary Volume Increase
- Help for Kofax Capture Report Viewer
- How to enable handle count in Windows Task Manager for troubleshooting Kofax Capture issues
- How to locate the KfxCompress Properties
- Initial Troubleshooting of Kofax Capture and Add-On Products KIC, KTM, KAFC
- Is a Kofax Capture Migration License available?
- Is there any action required to reset any of the annual page volume licenses?
- Is there a way to track user activity in Kofax Capture
- KC11 - Documentation and Download of ERP export connector
- KC Enterprise License vs. Standard License Benefits
- Kofax Capture SQL in transit encryption
- Kofax compatible products with Windows 11 and Windows Server 2022
- Kofax License Product Code
- Kofax Log Collector
- Kofax Product Version Numbering System
- Kofax VRS Installation Requirement for Kofax Capture
- Language Support for High performance ICR OCR
- LDAP Support in Kofax Capture
- License Changed to Subscription - KTM Volume Is Not Decremented
- Licensing - What DB table keeps track of license scan volume
- Log4J Vulnerability CVE-2021-44228 Does Not Affect Kofax Capture
- Long Value storage for Index and Batch Fields
- Maximum number of Batches in the system Pages per Document and other objects in Kofax Capture
- Mgtutil.exe command to remove user/groups from batch class assignment
- Microsoft Access Database Engine 2010 Components Installed with Kofax Capture
- Migrate Batches from old environment to new environment
- Minimum Windows Permissions for Capture and VRS
- Need help with Capture Publish Batch Class
- Number of sessions allowed by one Concurrent Full Station or Remote Full Station License
- Oracle ODAC Driver Version Support with Kofax Capture
- Password Length Requirement for Capture Database
- PDF Generator Compression Types
- Permissions needed for using SQL Server with Windows Authentication
- Permission and Privilege Requirements for Kofax Capture
- Ports for Capture Licensing
- Ports Used by Kofax Capture
- Purge Stats tables in SQL Server per date
- Query to audit the User Tracking for Kofax Capture Administration
- Query to find a batch with a special value in a batchfield.
- Query to Find Batch Processing Order
- SAML Azure AD Protocol Not Supported by Kofax Capture
- Scanner Profile and VRS Profile Storage Location
- Security and Compliance documentation
- Serial number couldn’t be verified
- Silent Kofax Capture 11.1 Update
- Size Limits in Capture 11.x
- SMB 3 Support with Kofax Capture
- SoftBridge Basic Language Deprecation
- SQL Account Permissions Required for Day to Day Operations
- SQL Server 2019 supports KC 10.2
- Standard Database SA Password
- Standard Reports included in Capture Report Viewer
- Supported Versions of Visual Studio for Validation Scripts Kofax Capture 11.0 and 11.1
- Support for Azure SQL Database Kofax Capture 11.1
- Support for Microsoft Updates to Default SQL Server Express Database
- Support for NAS storage and replication
- TLS 1.2 Support in Capture
- Tools - Using Process Monitor to create a log file
- Unable to setup Text Export Connector
- Updating Crystal Reports Runtime
- Validation script field is not executing default behavior
- WAN Support Policy for Kofax Capture Server Client Installations
- What is KCN Server Remote Site license used for
- What ports do the Kofax Capture server and Capture clients require
- When installing Kofax Capture, Can MS Access 2010 dependency be removed?
- Who can adjust the Expiration date on my Capture Evaluation License?
- Why PDF files are synced to remote sites in KCNS environments
- Windows 10 Supported Capture Versions
- XML AutoImport Module Available in Kofax Capture