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Cannot delete or change record Since related records exist in table ORA-02292 when publishing Batch Class with KTM Project


QAID # 19573 NOT Published  

QAID # 19573 NOT Published 
Please do NOT provide the article number (QAID) and/or URL of this Knowledgebase article or its contents to external customers, as it is NOT Published and/or * INTERNAL ONLY *.

Question / Problem:

When publishing a batch class with Kofax Transformation Module project configured, the following error message is encountered:

“Can't delete or change record. Since related records exist in table ORA- 02292: integrity constraint ( .BATCHDOCUMENTPART4) violated - child record found…”

Answer / Solution:

This issue occurs when publishing a batch class with a Kofax Transformation project that has a total file size of approximately 1GB or more.

This issue is fixed in Service Pack 1 for Kofax Transformation Module (KTM) 6 and Service Pack 3 for KTM 5.5. This is the link for the Download page for the KTM software.

Applies to:

Product Version Category
CAPTURE 10.0 Administration
CAPTURE 10.1 Administration
CAPTURE 8.0 Administration
CAPTURE 9.0 Administration