QAID # 19438 Published
Question / Problem:
Publishing a Batch Class results in the following error:
Publishing in progress..... Publishing aborted: (Batch_Class_Name) Could not find file \\<Server>\CaptureSV\pubtypes\00000\file.xml [Export(0)
Answer / Solution:
By default, when file operations fail, they are retried every 0.5 seconds for a total retry time of 2 minutes. You can configure these parameters by updating the
ACConfig.xml file, located in the Kofax Capture Server files folder, Config subfolder.
ReliableFileSystem element must be added as a direct child of the
It has been observed that adding the
ReliableFileSystem element to the
ACConfig.xml file will resolve this issue.
At the end of the
ACConfig.xml file add the below element:
<ReliableFileSystem> <Retry MaxRetrySeconds="60" MilliSecondsBetweenTries="500" MinimumRetries="5" DEBUGLOG="0" /> </ReliableFileSystem>