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ERROR 2016 Export Connector is missing

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Question / Problem: 

What can cause an issue where the following error occurs when attempting to import a batch class in the Administration module?

 

ERROR:2016 - Export Connector is missing (Export Connector Name) [ImportMarkedObjects(0); AscentCaptureSetup(1); ReleaseScript(1)]

 

How can I resolve this issue?

 

Answer / Solution: 

This issue can be caused by not having the Export Connector that is specified in the error message installed before attempting to import the batch class.

 

To resolve this issue, install the Export Connector that is specified in the error message then import the batch class.

 

Applies to:  

Product Version
CAPTURE 9.x
CAPTURE 10.x
CAPTURE 11.x

 

 

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