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Error in publish check of Database Export Connector when publishing Batch Class


QAID # 16196 Published

Question / Problem:

I receive the following error message when publishing a Batch Class:

Error in publish check of export connector "Database Export Connector" for batch class "<Batch_Class_Name>" and document class "<Document_Class_Name>". Please refer to log file for details. (err_YYMM.txt).

I am using Kofax Capture 9 Service Pack 3 Fix Pack 3. How can I resolve this issue?

Answer / Solution:

This error likely occurs due to a corruption in the standard Kofax Database Export Connector (Kofax.DBRelease.dll) installed on the machine.

To resolve this issue, Update install Kofax Capture, reinstall the current Kofax Capture Service Pack, or install the latest Kofax Capture Service Pack.

Applies to:

Product Version Category
CAPTURE 9.0 Export
CAPTURE 9.0 Export Connector