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Fatal Database Error System cannot find the path specified when publishing Batch Class


QAID # 12694 Published

Question / Problem:

I’m encountering the error message:

“Fatal database error - [3] kfrs: The system cannot find the patch specified. Copyfile(\\<Server>\ \Pubtypes\Template\Publish.mdb, <Kofax Capture / Ascent Capture folder>\Local\xx.tmp”

when publishing a Batch Class in the Kofax Capture / Ascent Capture Administration module.

Answer / Solution:

This can occur when the PubTypes folder is missing.

Manually create the PubTypes folder under the Kofax Capture / Ascent Capture folder to resolve this issue.

Applies to:

Product Version Category
CAPTURE 7.0 Administration
CAPTURE 7.5 Administration
CAPTURE 8.0 Administration
CAPTURE 9.0 Administration