QAID # 2352 Published
Question / Problem:
When I attempt to import a batch class from a .cab file, why do I receive the error message:
"ERROR: 2021 - 'My profile ' is not an acceptable value for attribute 'RecognitionProfileName'.
Acceptable values are 'RecogOptID' attributes of 'RecognitionProfile' elements"?
Answer / Solution:
This error occurs when you attempt to import a batch class which contains a Recognition Profile with a profile name ending in a space, such as "My profile ". The import engine is not capable of creating a profile name with a trailing space.
However, you will not receive this error if the Recognition Profile already exists in the system.
The work-around is simple:
- Note the exact spelling of the profile name from the error.
- Cancel the import of the .cab file.
- Create a Recognition Profile of the same name as the rejected profile, case-sensitive, with the trailing space.
- Start the import over again.
Be sure to correct the profile name to something that does not end in a space in order to avoid this problem.