Question / Problem:
How can I resolve an issue where the Publish dialog box does not appear In the Administration module when trying to publish batch classes and the Administration module appears to be hung?
Answer / Solution:
Please note that the Administration module is not actually hung but the Publish dialog box is not visible in the Administration module.
To resolve this issue, follow the steps below:
1. End the Admin.exe process in Task Manager.
2. Back up and remove following registry hive:
HKEY_CURRENT_USER\Software\Kofax Image Products\Ascent Capture\Ascent Capture - Administration
3. Re-launch Administration module which will recreate this registry hive.