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Kofax

Running module failed to perform a routine synchronization and has been terminated Kdolib Error 4136 when publishing Batch Class

12476

QAID # 12476 Published 

Question / Problem:

The Administration module is encountering the error message:

"[4136] Kdolib: The running module failed to perform a routine synchronization and has been terminated. You can recover the batch in progress by starting the Batch Manager"

when publishing any Batch Class.

How can this problem be fixed?

Answer / Solution:

This error can be fixed by performing a Repair and Compact of the Kofax Capture / Ascent Capture database using the Capture Database Utility (DBUtil).

Applies to:

Product Version Category
CAPTURE 7.0 Administration
CAPTURE 7.5 Administration
CAPTURE 8.0 Administration
CAPTURE 9.0 Administration