QAID # 411 Published
Question / Problem:
My separator sheet is automatically deleted at scan time. How can I retain it?
Answer / Solution:
In Administration, go to Batch Class Properties ¦ Separation and Form Identification Tab. Choose the Custom separation method and base it on Kofax Separator Sheets (or Patch Code or Bar Code separators - whichever fits your scenario). Click on Edit. Within the resulting window is a check box for 'Found on standalone separator sheet'. Uncheck it, save changes and republish. This will keep the separator sheet from being deleted. Create a new batch in Scan or Batch Manager to see that separator sheet is retained.