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Citrix users share the same batch filtering


Question / Problem: 

What can cause Citrix users to share the same batch filtering?

Answer / Solution: 

Since batch filtering information is stored in the Kofax Capture database for each Windows user, Citrix users would share the same batch filtering because they are logging with the same Windows user.


Applies to:  

Product Version Category
CAPTURE 9.0 Other
CAPTURE 10.0 Other
CAPTURE 10.1 Other
CAPTURE 10.2 Other
CAPTURE 11.0 Other