QAID # 21548 Published
Question / Problem:
When trying to process a Batch in the KTM Validation queue, the following error message is displayed:
Unable to launch application. Ensure that the required DLLs are available.
Answer / Solution:
The error is displayeded when Kofax Transformation Modules (KTM) it is not installed on the affected workstation, and Batch Manager is trying to process a Batch assigned to a module that does not exist there.
To prevent this issue, perform an installation of KTM.