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Kofax

Tables not populated in Capture database

308276

Question / Problem: 

The following Tables are not being populated:

BatchDocument
BatchDocumentPartialRel
BatchField
Batch
BatchPage
BatchQueue
BatchStatistics
DocumentCustomStringStorage


Is there something else besides user tracking that needs to be turned on for these tables to populate?

Answer / Solution: 

It was tested and determined that these fields will be empty if the option "store batches in SQL Server" is not selected.
This option is configured by launching the utility "Dbutil" and selecting the database tab.
If it is not selected then the batches will be stored in mdb files in the following directory in a Kofax Capture 11 system:
C:\ProgramData\Kofax\CaptureSV\BatchDB

Applies to:  

Product Version
CAPTURE 11.0