Question / Problem:
Receiving the following error after trying to compact and repair the KC database via DBUtil. How can I resolve this issue?
 KdoLib: Network I/O error: Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding. The statement has been terminated.
Answer / Solution:
To resolve this issue, perform a manual Compact and Repair operation on the SQL database:
1. Stop all Kofax related services and modules.
2. Using a SQL connection tool like SQL Management Studio, execute the follow commands”
a. To compact the database:
DBCC SHRINKDATABASE (<Capture Database_Name>)
b. To repair the database:
DBCC CHECKDB (<Capture_Database_Name>, REPAIR_REBUILD)
3. Start all Kofax related services and modules.
If the standard out-of-the box SQL Express database is being used. Please contact Kofax Technical Support.