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Kofax

Email are being sent to the default destination

Article # 3035342 - Page views: 10

Article # 3035342 - Page views: 10

Issue

Email is being sent to the default KIC destination even though the rules settings should address it differently.

 

Cause

Address field could be misinterpreted with the TO field. 

 

Solution

Check the message information and confirm the Address match the Address field in the connection's rule

 

Level of Complexity 

High

 

Applies to  

Product Version Build Environment Hardware
KIC 2.8, 2.9      

References

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