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Kofax

Enable advanced logging for the ABBYY engine

Article # 3045409 - Page views: 20

Issue

How to enable advanced logging for the ABBYY engine to determine what might be the cause of an occurring issue?

Solution

To enable Advance logging for the Abby engine please do the following:
  1. On KC11 the logfiles is created in folder C:\ProgramData\Kofax\Capture\Local\AbbyyLog\
    On older versions first, create a folder for the log file: C:\ABBYYLog
  2. Save a backup of the ACConfig.xml file
  3. Then add the following line in the ACConfig.xml file: 
    ...
        <FRE10 EnableAbbyyLog = "1" />
    </ACConfig>
  4. Restart the Kofax Capture Service.
To turn OFF logging 
  1. Restore the ACCOnfig.xml backup
  2. Restart Kofax Capture Service

Level of Complexity 

Easy

Applies to  

Product Version Build Environment Hardware
Kofax Capture 11.1
11.0
10.2
10.1
  ALL  

 

 

Article # 3045409
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