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Document separation not occurring in Scan Module when scanning in color or grayscale with EBC license enabled


QAID # 17118 Published

Question / Problem:

Document separation is not occurring in Kofax Capture 10 when scanning in color or grayscale mode with an EBC license enabled.

Answer / Solution:

Workaround: Document separation will occur in Recognition Server module.

This issue has been documented in SPR 109905.

Applies to: 

Product Version Category
CAPTURE 10.0 EBC Enhancements
CAPTURE 10.0 Scan
CAPTURE 10.0 Separator Sheet Utility
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